Great news! The Works is excited to reopen to members beginning Tuesday, July 7, 2020, based on the governor’s most recent update for museums. Read about Important Changes for Guests.
Members: Reserve tickets online
or Call: 740-349-9277
By reserving a ticket, you agree to comply with The Works Reopening Guidelines, including masks for ages 8+. Please note: The bar code on your ticket must be produced in print or on a mobile device upon arrival. Staff will scan ticket bar codes as guests check in.
General Public: Tickets available soon! We open to the public and reciprocal memberships on August 4.
We will follow CDC guidelines closely to create the safest experience for guests. The month of July will be members only at The Works. Following state guidance, we will limit the number of guests in the facility at one time.
The Works plans to reopen to the general public and reciprocal memberships beginning August 4. Admission is free to members, but ticket reservations are required, which are open now on The Works website. Visitation days remain the same: Tuesday through Saturday, with NEW hours: Three visitation times are available for timed ticketing options: 9-11 am, Noon-2 pm, and 3-5 pm. Thorough cleaning of museum spaces and exhibits will take place between visitation times, when The Works will be closed to guests.
The Works asks that guests follow safety guidelines to create a safe experience for all. This includes:
- Scheduling your visit in advance by obtaining tickets on The Works website or calling 740-349-9277 for the time you wish to come. There is no additional fee.
- Using social distancing while inside the museum.
- Guests ages 8 and up are required to wear a face covering/mask.
- Hand sanitizer and other cleaning stations will be available for guest safety and convenience.
- Guests are encouraged to bring bottled water. Works water fountains will be closed, but bottled water will be available for the suggested donation of $1.
- Please read our full Reopening Guide for full details.
- Read other important materials: Responsible Restart Ohio, CDC Cleaning and Disinfecting Your Facility
SciDome shows will be available during each open period, however seating will be limited to accommodate social distancing protocols. Seating zones will be marked with glow in the dark tape and cleaned between shows. Seating for SciDome shows will be on a first-come, first-served basis. No tickets will be required.
Glassblowing demonstrations will be available during each open period, however seating will be limited and available on a first-come, first-served basis to accommodate social distancing protocols. Seating and observing zones will be marked with tape and cleaned between demonstrations.
Enhanced Cleaning Practices and Procedures
- The Works always strives for exceptional cleanliness. This practice will continue and increase during the current time of the pandemic.
- Along with our efforts to maintain a safe and clean environment, The Works is placing added hand sanitizing stations for Guest use at areas throughout the museum.
In addition to these guidelines, increased sanitization of high-touch surfaces will be in effect until further notice. This includes the following locations and processes:
- Hands-on exhibits and loose parts that people touch often and more frequently;
- The Gear Shop and Guest Services desks as well as their equipment;
- Door handles, handrails, elevator buttons, Bathrooms (handles, sinks and counters, faucets, stall door latches, towel dispenser);
- Increasing the number of available hand sanitizing stations throughout the building;
- Keeping soap, sanitizer, and paper towels stocked;
- Continuing to communicate sanitization plan to staff and the public.
Admission to the Museum
- Guests will need to purchase online timed tickets prior to their visit. The bar code on the ticket must be produced (in print or on a mobile device) upon arrival. Staff will scan ticket bar code as guests enter.
- Help us follow the science of disease prevention by protecting yourself and others. It is highly recommended that guests fully review museum guidelines before planning a visit.
- While on-site, guests are asked to follow posted signage and floor markings.
- Guests are encouraged to bring bottled water. (Drinking fountains will not be available.)
- Food and drink (other than water) are not permitted inside the museum at this time. Guests are asked to eat meals and snacks off-site.
- Shoppers are able to visit The Works Gear Shop at no charge, and do not need an admission ticket in order
to shop at The Works.
If you are not a member of The Works, but would like to join, affordably priced memberships are available which can be purchased at www.attheworks.org/become-a-member. A membership to The Works offers many discounts and benefits at the museum, as well as reciprocal admission to over 400 cultural organizations and history and science museums locally and nationally. A membership to The Works pays for itself in less than 3 visits.
Please visit our website often, and follow Works’ email communications and social media pages where the museum will continue to post updates on new hours, ticketing, guidelines and procedures.
We look forward to seeing our members in July and general visitors back in August! Thank you.
Please note: We will continue posting activities, experiments and other fun content for families on Facebook and Instagram to promote continued learning at home. Check daily for exciting STEM activities and virtual content for all ages.
Questions and answers: The Works temporary closure due to COVID-19
June 30, 2020
When will The Works reopen to visitors?
The Works is reopening to members only on July 7, and opening to the public beginning August 4. We will follow Ohio’s reopening guidelines and restrictions for museums to maximize safety. Please visit our website, or watch for updates on our social media and email communications for the latest news about The Works. Thank you!
As a member, how does this affect my membership?
With our unexpected closure due to the pandemic, we are offering our members an extension of their membership period. Memberships to The Works will be extended for 4 months, the amount of time that we will be closed due to public health requirements. This ensures that our members are able to enjoy a full year of access to The Works with their membership.
This is a great time to join The Works! Become a member today.
Are programs and events cancelled?
Currently, all Works in-person programs, events, and classes have been cancelled. Glassblowing and SciDome shows will be available on a limited basis with new guidelines when we reopen. A variety of at-home camp kits and virtual content can be found on our social media pages, along with other ways to connect and learn with the museum.
With current health and safety guidelines in mind we have made the decision to cancel our traditional summer camp offerings. All registrations for summer camps will be contacted by The Works. Refunds may be issued to guests who have registered for any paid programs or events that did not occur due to our unexpected shutdown. Alternatively, we can issue a gift card with credit for a future program, event or gift shop purchase at The Works. For those who would like to support The Works during this challenging time, in lieu of a refund, we would gratefully accept the program registration fees as a donation. Please feel free to contact us with registration questions.
We are currently providing [email protected] camp kits to inspire you and your child to explore and discover with us this summer! Look for new opportunities to explore History, Art, and Technology over the next few weeks as we continue releasing new camps and content.
Does my reciprocal membership from another organization allow me to visit The Works?
The Works is reserving July for Works members only. Reciprocal memberships will be granted access beginning August 4. We look forward to welcoming you back!
How do I stay informed on what is going on at the museum?
Please follow The Works social media accounts on Facebook and Instagram, visit our website (www.attheworks.org), and watch for email communication from us (email us here if you’d like to be added to the list!).
How do I get in touch with a staff member?
Beginning July 7 The Works will be open regular business hours and staff members can be contacted by phone or email. If you know the extension of the staff member you wish to reach, you may dial it once you call The Works main number (740-349-9277). You may also access a list of employee phone numbers and email addresses here.